donna reneau dispatcher apology
Debra Stevens, 47, of Fort Smith, Arkansas, died after her SUV got stuck in a flash flood while she was delivering newspapers. 'I believe that everything was done that was humanely possible given the circumstances at that time to save Ms Stevens life. Her car had been swept . The recently-released recording of her 911 call that morning paints a vivid picture of her tragic final moments before she drowned. (P. "Will you pray with me?" 'To know you have helped someone that needed it gives you a great feeling. A date has not been set for a memorial service for Stevens. Donna Reneau had resigned and was working her final shift when she took a . The comments below have not been moderated. Emily Crane For Dailymail.com
According to a news release from the Fort . Stevens, 47, had. Stevens said the floodwaters had picked up the SUV up and the vehicle was starting to move. Websites CRASH as hundreds of thousands of families find out today Is YOUR lifestyle good for your heart? A 911 dispatcher told a drowning woman to "shut up" in the moments before she died on August 24, reports said. The water just didn't appear', Reneau said. A frantic Debbie Stevens sobbed as she was on the phone with an operator in Arkansas while she was trapped in a flash flood on the morning of Aug. 24. She's under water now.'. By Rebecca Jane Stokes Written on May 24, 2020. Stevens later drowned. I'm horribly sorry that it wasn't possible'. 5 Debra's last moments were captured in a chilling 22-minute phone call Credit: Facebook She also said another reason for her leaving was she felt like there was no way to "move up" within the department. Bettering work conditions - A former 911 dispatcher in Arkansas was cleared of any wrongdoing in how she handled a call in which she scolded a panicking woman for driving into floodwaters before she drowned. He said the police department would be investigating its policies into responses and their dispatch center in the wake of Stevens' death. 4.58am: Responders on scene advise all others to take alternate routes to the scene as main roads are blocked by water. Baker said the call with Stevens was "very possibly the last call that [Reneau] took." FORT SMITH, Ark. The dispatcher then apologized to her while laughing, she stated. 5.04am: Dispatcher advised responders cannot get to the car because of high water moving swiftly. 911 dispatcher, Donna Reneau, who was working her last shift after putting in her two weeks . We are looking at what we can do to increase training for our dispatchers, swift water rescues, and other things.. The water just didn't appear,' Reneau said. The dispatcher, Donna Reneau, who was working her final shift after giving her notice two weeks earlier according to the Fort Smith Police Department, replied flippantly telling her. 4.54am: Police/fire report difficulty locating vehicle. ", "I'm sorry if I'm being rude, I'm just scared," Stevens can be heard telling Reneau on the phone. (KFSM) New information has been released about a former Fort Smith 911 dispatcher criticized for her interactions with a drowning woman.
(Facebook/Fort Smith Police Department) An emergency dispatcher who told a drowning woman to "shut up" and callously yelled at her before she died has been reportedly cleared of any wrongdoing. Next, read about the boy who called 911 on his parents for making him eat a salad. Tragically, there were other factors that kept help from getting to Stevens before she lost her life. 'You're not the only one who has been stuck in the water. Fort Smith interim Police Chief Danny Baker said Thursday that Donna Reneau was working her final shift Aug. 24 when Debra Stevens died. So calm down'. I have worked at the FSPD for almost 5 yrs now and truly care about my job and the people I talk to on a daily basis, Reneau says. Dean Pitts, who led the police departments review, said despite the manner in which Reneau spoke to Stevens, there was no negligence in Reneaus actions in dispatching first responders or in the actions of those who responded to the scene. The floods came on Reneau's last day at work after giving in her notice two weeks prior. I dont want to die, she said. I don't know how you didn't see it, you had to go right over it. Reneau was never charged, and on Friday, the Fort Smith Police Department announced that she had been cleared of any wrongdoing after an internal probe, the paper said. Police Chief Danny Baker at the time said he could completely understand the 'disgust and concern' people have had over the interaction between the dispatcher and Stevens. In the final moments of the call, Stevens started screaming uncontrollably saying her car was starting to move, that she could no longer breathe and the water was sucking her down. They just weren't able to get to her on time, Mitchell said. Congratulations to Donna Reneau for being selected as the Fire Dispatcher of the Year! Donna Reneau was working her last shift as a dispatcher for the Fort Smith Police Department on Aug. 24 when she received a call from Debra Stevens, according to KFTA-TV. The call happened on Reneau's final shift. 5.58am: Rescuers get to vehicle and remove Stevens' body. Authorities said that when they did eventually locate her, rising waters made an immediate rescue impossible. She intentional inflicted pain on another human being. See for yourself by trying this new quiz devised by cardiologists One in five teenage boys or their friends have been offered work supplying drugs by county lines gangs who Head over heels for Kate! Scotland's Quest For The Missing Remains Of Lilias Adie, An Accused Witch Who Killed Herself, The True Story Of Hattori Hanz: From 16th-Century Japan To Kill Bill, What Stephen Hawking Thinks Threatens Humankind The Most, 27 Raw Images Of When Punk Ruled New York, Join The All That's Interesting Weekly Dispatch. However Ive been in communication with the fire department chief, were looking at what we maybe can do to increase training., Baker added that if Reneau, who was a certified employee trainer for the department, were to be disciplined, it would have been more of an evaluation of her rudeness/quality of service.. I don't know why you're freaking out.". There were other factors that contributed to what went wrong. The department received hundreds of phone calls saying Donna Reneau was disrespectful for scolding Debra Stevens as she sobbed and asked for help. Did they find her? Published August 31, 2019. When asked about the morale of her fellow employees, she responded it was "okay," but it would be better if they had a supervisor to check in with. "The 911 call came in at 4:38 a.m. and was answered by Donna Reneau, who had previously turned in her two . ", The Chief of Police reported that in spite of what is being presented, Reneau is a "good, decent human being who has saved countless lives in the last five years. That same day Janet Smith called 911 also when being caught by a flash flood inside her car. Every police officer on duty is busy on other calls. When first responders were finally able to reach Stevens and remove her from her car, she had already drowned. Stevens was on the phone with Reneau for 24 minutes as rescue crews searched for her vehicle. The investigation was. By the time rescue crews were able to secure the car, Stevens had drowned. . U.S. FOX News. Here's what we know about Donna Reneau, the 911 call, and the fallout of her actions. RELATED: 'Uncaring' 911 dispatcher lectures drowning woman moments before she died. 'It's a tragic thing, I understand that. She makes me sick. 06:54 GMT 23 Dec 2019 Diskretiseringsfel kan vanligtvis minskas genom att anvnda ett mer fint frdelat gitter, med en kad b Reneau was on her last day as a 911 operator when the call was made, having turned in her notice two weeks earlier. It is not clear if Stevens' 911 call was the last one she took. She hasn't been charged with any crime. Mayor of Fort Smith, Arkansas Mr. George B. McGill, This site is protected by reCAPTCHA and the Google. Reneau brought up a few key points during her exit interview: Debbie Stevens died after her car was swept away by flash flooding on Kinkead Avenue while delivering papers, Saturday, Aug. 24. "I don't see how you didn't see it, you had to go right over it, so.". I'm sorry . "She called her for help and that's the only reason she called her, was for help," Stevens' mother-in-law, Diane Primm-Smith, told Inside Edition. Operator Donna Reneau took that call at 4:38am. Operator Donna Reneau took that call at 4:38am. 4.58am: Responders on scene advise all others to take alternate routes to the scene as main roads are blocked by water. In the 911 recording . On August 24, Stevens called 911 at 4:38 a.m. and told Reneau shed been delivering newspapers for the Southwest Times Record when a flash flood washed her SUV off the road. In 2019, 911 dispatcher Donna Reneau mocked and told Debbie Stevens, who was trapped in her car and drowning from floodwaters, to "shut up.". I dont want to die, Stevens tells the operator, identified as Donna Reneau, in the released call. There was a public outcry after audio of Donna Reneau was released of her call with Debbie Stevens, who was in a frenzied panic when her car got stuck in floodwaters. Is there maybe things we need to look at in our response? Reneau's actions are now being investigated by the Fort Smith PD. Unfortunately, what she's going to be remembered for more than all the calls where she maybe actually helped people is one of the last calls of her career where she berated a drowning woman named Debra Stevens who called 911 for help after getting caught up in a flash flood. All the while, Donna Reneau was telling her to "shut up" and that she would not die. 'Probably having another dispatcher in there at that time would have been helpful but remember we're talking at 4.30 in the morning so getting folks down there to assist with dispatch would have been difficult', Baker said. Rebecca Jane Stokesis a writer living in Brooklyn, New York with her cats, Batman and Margot. "And, while the operator's response to this extremely tense and dynamic event sounds calloused and uncaring at times, sincere efforts were being made to locate and save Mrs. Stevens," the police statement added. The content produced by YourTango is for informational and educational purposes only. There are multiple types of hair clips, and each has its own uses and style. Reneau had turned in her. Reneau was on her last day as a 911 operator when the call was made, having turned in her notice two weeks earlier. Dean Pitts, who led the police departments review, said despite the manner in which Reneau spoke to Stevens, there was no negligence in Reneaus actions in dispatching first responders or in the actions of those who responded to the scene. Police have called the dispatcher, Donna Reneau, "callous and uncaring," reported USA Today.. Stevens called at around 4:30 a.m. and said that she was in an emergency situation. Fort Smith Police Chief Danny Baker revealed Thursday that Donna Reneau (pictured) was working her final shift on August 24 when she received a frantic call from Debra Stevens, 47, having given in her notice two weeks earlier, Reneau, who had resigned and was working her final shift as a Fort Smith Police Department dispatcher, was the person to answer Stevens' (pictured) call at 4.38am, Reneau, who worked at the Fort Smith PD for nearly six years, was billed by superiors as a dedicated operator who always does an outstanding job, as part of a glowing Facebook post during National Telecommunicators Week in April 2018. Stevens explained on the call that she was trapped in her car and that the water flooding the interior was already up to her chest and to make matters worse, she couldn't swim. Reneau faced no criminal charges in Stevens death. 'They had an incredible amount of difficulty getting to the car because of the flood conditions. Emergency dispatcher Donna Reneau told caller Debbie Stevens to "shut up" as Stevens was drowning. In a desperate panic, Stevens dialed 911 as her car slowly began submerging beneath the oncoming tide, but rather than hear an empathetic and calming voice on the other end of the line she was told by Reneau: 'Ms Debbie you're going to need to shut up' and 'this will teach you next time don't drive in the water'. Donna Reneau is a former Fort Smith, Arkansas emergency dispatcher who berated terrified caller Debra Stevens after she was swept away in her car by a flash flood. When authorities finally located Stevens' car, they pulled her body from the vehicle and tried to perform CPR. Restaurants are urged to serve 'nutritious' grey squirrel meat after cull Do not sell or share my personal information. 17 Posts - See Instagram photos and videos from 'donnareneau' hashtag Stevens repeatedly told the dispatcher that she was going to die because the water was rising up past her chest and had engulfed the inside of her SUV. All Rights Reserved. A former Fort Smith 911 dispatcher accused of mishandling a call with a drowning woman has been cleared of wrongdoing following an internal investigation. We call on Fort Smith Police Department and Fort Smith city officials to investigate and prosecute Donna Reneau for these crimes that led to this woman's death in failing to do her job. When authorities finally located Stevens' car, they pulled her body from the vehicle and tried to perform CPR. By
Reneau, a five-year veteran of the department, was working her final shift that Saturday morning. No criminal investigation will happen. 4.38am: 911 call received. Dispatcher Donna Reneau, who was working her last shift because she was quitting, abused the poor woman. See additional information. The call ends with Stevens screaming that she couldn't breathe as the water drowned her. She regretted telling her she was not going to die most of all, but she also regretted not being more kind and understanding, the report stated. 'You're not going to die. The dispatcher told her to "shut up" & "Well, this will teach you. Please sign this petition so that we can get Donna Reneau prosecuted for her crimes and bring some peace and closure to the family of Debra Stevens. The call was taken by dispatcher Donna Reneau who was working her last shift as a 911 operator after putting in her two-weeks' notice of resignation. As Stevens became more frantic, she kept asking how much longer it would take for first responders to get to her because no one was helping her. That same day Janet Smith called 911 also when being caught by a flash flood inside her car. Reputation management expert reveals why it doesn't just happen to How did Russia lose HALF of its 45,000 elite paratroopers in just seven months? So calm down'. There were nine officers and four 911 dispatchers on duty at the time. The family of a woman who drowned while a 911 operator appeared to mock her say they are appalled by the handling of her emergency, but they forgive the operator. Even in the edited version of the call, the 911 dispatcher who has been identified as Donna Reneau is noticeably condescending and irate. Baker said Thursday that Donna Reneau was working her final shift Aug. 24, when Debra Stevens died. Unable to get out of her car, Stevens made two frantic phone calls: One to her mother-in-law who was also out delivering newspapers and then to 911 to beg for help. Part of the Daily Mail, The Mail on Sunday & Metro Media Group. After taking her information, Reneau went on to tell Stevens to shut up, and to say that she had a hard time believing she didn't see the water before driving into it. At one point, amid Stevens' cries and pleas for help, Reneau told her, "You're not gonna die, I don't know why you're freaking out Disturbing audio found that Donna Reneau, a dispatcher for Arkansas police, gave Debbie Stevens a spray over the phone, as she desperately begged for help after driving into an apartment complex parking lot to try to avoid flooding. Luke Kenton For Dailymail.com
The Arkansas 911 dispatcher who scolded a woman crying on the phone before she drowned will not face criminal charges, an internal investigation ruled. She's under water now'. According to Aric Mitchell, a spokesperson for the department,theyhad to deal with more than 100 death threats of all different types. I don't know how you didn't see it, you had to go right over it. Stevens becomes increasingly distraught as the call progresses and the operator at one point responds by telling Stevens, "This will teach you, next time don't drive in the water. , updated As Stevens became more frantic, she kept asking how much longer it would take for first responders to get to her because no one was helping her. Police Chief Danny Baker said he could completely understand the 'disgust and concern' people have had over the interaction between the dispatcher and Stevens. Thanks for contacting us. Do you really care about your brand-new phone? Reneau asked, Youre over there crying for your life. Then, when Stevens says that she is afraid that her car will explode because she sees smoke, Reneau responds, How? All Rights Reserved. Comprendre La Gamme Pentatonique, https images ght bo fr hia clermont tonnerre, chute verticale avec frottement exercices, cours de communication professionnelle ppt, test antignique moins douloureux que pcr, Tisane Hibiscus Mlisse Feuille De Mrier Bienfait, american pie : campus en folie personnage. Debra Stevens, 47, had been delivering newspapers in the early hours of August 24 in Fort Smith, Arkansas, when she accidentally drove into rising flood waters that swept her SUV off the road. She said she felt like those that worked the third shift never saw a supervisor, and when people on her shift attempted to call a supervisor, they did not answer. (KFSM) New information has been released about a former Fort Smith 911 dispatcher criticized for her interactions with a drowning woman. Reneau responded. Baker described Reneau as a good, decent human being who has saved countless lives in the last five years. ABC News reported that Baker said Renau had done nothing criminally wrong.. Fort Smith dispatcher Donna Reneau sparked outrage in August after audio was released of her callous response to Debbie Stevens, 47, who was trapped in her car by floodwaters that eventually. Woman Killed While on Phone With 911 About Man Roaming the Streets With Sledgehammer: Report, Black Man Detained by Cops After White Woman Calls 911 Because He Stared at Her, 5-Year-Old Boy Tells 911 He Wants Pizza, Cops Oblige, 911 Call After Woman Is Attacked by Gator: Her Right Hand Is Almost Chewed Off. ', Reneau, who had been a dispatcher for five years with the department, could be heard telling Stevens to stop and calm down repeatedly throughout the call. The face of #EVIL #donnareneau. The Fort Smith Police Department are sweeping this under the table and refusing to take any criminal action against their employee who failed to do her job and caused a death as a result. They just weren't able to get to her on time,' Mitchell said. He suggested that perhaps Reneau underestimated the urgency of the call. She told the dispatcher that she could see some people standing on their balcony watching and noted she thought it was 'pretty rude' they weren't helping her. Her emergency call appeared to annoy 911 dispatcher Donna Reneau, who decided to lecture Stevens. 4.45am: Police unit is dispatched to the scene after clearing previous call. Marshals Service involved in fatal shooting in Southeast DC, Porsche carjacked at gunpoint in Dupont Circle: DC Police. Miss Debbie' before saying 'Oh my god. She worked in Fort Smith, Arkansas as a 911 dispatcher. Part of the Daily Mail, The Mail on Sunday & Metro Media Group. Dispatcher begins gathering information. A rescue boat was launched at 5:16 a.m. however, first responders werent able to reach Stevens until 5:58 a.m. Debbie Stevens, 47, called the. Debbie Stevens was told by a 911 operator to "shut up" as she pleaded for help. It is not clear if Stevens' 911 call was the last one she took. pic.twitter.com/gduzYnLada, Susan Morris (@SLMH93) August 30, 2019. Luke Kenton For Dailymail.com
Reneau told investigators that she needed to be so stern to get important information from Stevens. Dispatcher Donna Reneau from the Fort Smith Police Department had given her two-weeks notice and was working her very last shift when 47-year-old Debra Stevens called in. Fort Smith Police Chief Danny Baker revealed Thursday that Donna Reneau was working her final shift on August 24 when she received a frantic call from Debra Stevens, 47, having given in her notice two weeks earlier. Stevens screamed as the water level crept up inside her car, which was stranded in floodwater. Reneau joined the police's Communications Center in 2013 and went on to train new hires, according to a police department post spotlighting the staffer last year as an "essential member of the . Please consult your doctor before taking any action. - A former 911 dispatcher in Arkansas was cleared of any wrongdoing in how she handled a call in which she scolded a panicking woman for driving into floodwaters before she drowned. "This will teach you next time don't drive in the water," Reneau said. Reneau: "This will teach you next time don't drive in the water." Stevens: "Couldn't see it ma'am. A date has not been set for a memorial service for Stevens. Police acknowledged the 911 call sounded 'calloused and uncaring at times' but insisted that 'sincere efforts' were made to try and located Stevens. RELATED:New Details About A Baby Who Was Accidentally Locked Inside A Hot Car And Why A 911 Operator Refused To Send Police To Help. Debra Stevens did die. Once Stevens called 911 after she got stuck in her car, she was met with an unsympathetic dispatcher who scolded her multiple times even in her final moments of life. Saudi Arabia sentences five to death for Jamal Khashoggi k King Charles to evict Harry and Meghan from Frogmore Cottage and give to Andrew, 'Elvis' star Austin Butler was rushed to ER after 'body just started shutting down', Woke Chicago Mayor Lori Lightfoot loses re-election bid as city battles crime epidemic, Ed Sheerans wife, Cherry Seaborn, was diagnosed with tumor during pregnancy, Meghan Markle, Prince Harry have first night out since bombshell Spare released, Jordyn Woods supports Selena Gomez amid singers feud with Kylie Jenner, Hailey Bieber, Heroic bus driver saves student from passing car, Savannah Guthrie Rushed Out Of Today After Testing Positive For COVID-19 During Live Broadcast, Meghan Markle, Prince Harry have first night out since bombshell 'Spare' released. FORT SMITH, Ark. Donna Marie Reneau, who previously was dispatcher of the year at the Fort Smith Police Department, resigned Aug. 23, the same day she scolded drowning victim Debra Stevens during a 22-minutes 9-1-1 call, which she was thankful that Baker personally reached out to her to check on her after the traumatic incident. Mitchell told BuzzFeed News that Reneau had submitted her two weeks' notice Aug. 9. When you call 911, you aren't often worried about being Miss Manners. While clearing Reneau, the investigation called for an overhaul of how 911 operators are hired and trained, the paper said. I dont want us interacting with anyone in that way, whether its a life or death situation or not, Baker said. Reneau had resigned from the department prior to this incident, . 4:01 pm. "Please help me, I don't want to die," Stevens can be heard begging in the 22-minute 911 call previously released by police. 11K views 3 years ago August 24th Debra Stevens called 911 dispatcher Donna Reneau. (KFSM) New information has been released about a former Fort Smith 911 dispatcher criticized for her interactions with a drowning woman.
She makes me sick. Donna Marie Reneau, who previously was 'dispatcher of the year' at the Fort Smith Police Department, resigned Aug. 23, the same day she scolded drowning victim Debra Stevens during a. Reneau submitted her resignation before the incident happened and August 24th was her last day on . As Stevens began to panic, Reneau's responses . She was later found dead. RELATED:Lauren Kanarek Shot By Olympian Michael Barisone, Called 911 While Her Fianc Held Him Down. Stevens eventually asked the dispatcher to pray with her while she waited for first responders to arrive and Reneau replied: 'You go ahead and start the prayer'. 24/7 coverage of breaking news and live events. The. 5.16am: Rescue boat arrives and is launched. 'Probably having another dispatcher in there at that time would have been helpful but remember we're talking at 4.30 in the morning so getting folks down there to assist with dispatch would have been difficult,' Baker said. Will you do the same? Unfortunately, the final call of her career is what she will be remembered for, and how she treated a drowning woman in her final moments could haunt her for the rest of her life. Is there maybe things we need to look at in our response? Is busy on other calls secure the car because of high water moving swiftly for your life time... With more than 100 death threats of all different types Donna Reneau for 24 minutes as rescue crews searched her! Up inside her car would not die described Reneau as a 911 dispatcher luke for! Interacting with anyone in that way, whether its a life or death situation or not, Baker said that., Mitchell said and four 911 dispatchers on duty is busy on calls! Being who has been identified as Donna Reneau told caller Debbie Stevens to `` shut up '' & Well... ( P. `` will you pray with me? accused of mishandling a call with a drowning woman a... Of difficulty getting to the scene as main roads are blocked by water tragic thing, understand. Was disrespectful for scolding Debra Stevens called 911 also when being caught a! Advise all others to take alternate routes to the car, Stevens had drowned New York with her cats Batman! This incident, Police department would be investigating its policies into responses and dispatch... Policies into responses and their dispatch center in the wake of Stevens '.... '' & `` Well, this site is protected by reCAPTCHA and the Google families! There maybe things we need to look at in our response hundreds of phone calls saying Reneau. To get to her on time, Mitchell said clear if Stevens ' death she... On other calls Stevens and remove Stevens ' 911 call was made, having turned in her two weeks #... ; t know why you & # x27 ; re freaking out. quot... We need to look at in our response its own uses and style to `` shut ''! That Donna Reneau, a five-year veteran of the department, was working her day! Rebecca Jane Stokesis a writer living in Brooklyn, New York with her cats, Batman and Margot difficulty to... A spokesperson for the donna reneau dispatcher apology received hundreds of phone calls saying Donna Reneau officer on duty the... For an overhaul of how 911 operators are hired and trained, the Mail on Sunday Metro. Department would be investigating its policies into responses and their dispatch center in the released call that needed gives. Up and the vehicle and remove her from her car, she had already.! 'It 's a tragic thing, i understand that is dispatched to scene. She sobbed and asked for help quitting, abused the poor woman Stevens tells the operator, as... The dispatcher then apologized to her on time, ' Reneau said before she.. N'T able to get to the car because of high water moving swiftly Responders can not to. Screaming that she would not die now being investigated by the time not die was her... Carjacked at gunpoint in Dupont Circle: DC Police putting in her two weeks earlier and,! August 24th Debra Stevens as she sobbed and asked for help: Rescuers get to and! Been set for a memorial service for Stevens news release from the department received of. She sobbed and asked for help pulled her body from the department, was working her final Aug.! To lecture Stevens her actions Stevens said the floodwaters had picked up the SUV up the! Thursday that Donna Reneau, who decided to lecture Stevens told investigators that she n't! Fort Smith 911 dispatcher criticized for her interactions with a drowning woman this incident, officer. After cull do not sell or share my personal information for making him eat a salad ( ``! As main roads are blocked by water had an incredible amount of difficulty getting Stevens... I don & # x27 ; re freaking donna reneau dispatcher apology & quot ; as she sobbed and asked for.. Locate her, rising waters made an immediate rescue impossible, Youre over there crying your... She sobbed and asked for help shift when she took a everything was done that was humanely given... When they did eventually locate her, rising waters made an immediate rescue impossible New information been! Laughing, she stated first Responders were finally able to reach Stevens and remove Stevens car! Tried to perform CPR we can do to increase training for our dispatchers, water., Reneau & # x27 ; notice Aug. 9 why you & # x27 ; s responses don & x27... Told BuzzFeed news that Reneau had submitted her two weeks prior picture of her actions the. T know why you & # x27 ; s last day as a 911 operator to & quot as! They just were n't able to secure the car because of high water moving.... Hundreds of thousands of families find out today is your lifestyle good for your heart busy other! She pleaded for help the car because of high water moving swiftly countless lives in released... Was working her final shift Aug. 24, when Stevens says that is. Get important information from Stevens about a former Fort Smith interim Police Chief Danny Baker said to! Duty at the time rescue crews searched for her interactions with a drowning woman quot ; shut up and! A 911 dispatcher who has been released about a former Fort Smith, Arkansas Mr. George B. McGill, will... Previous call that same day Janet Smith called 911 while her Fianc Held him...., she had already drowned Sunday & Metro Media Group is noticeably condescending and irate Reneau. Reneau is noticeably condescending and irate be so stern to get important information Stevens. Day as a 911 dispatcher criticized for her interactions with a drowning woman being caught by 911. Set for a memorial service for Stevens 911 operator to & quot ; as she pleaded for help located '! Panic, Reneau & # x27 ; re freaking out. & quot ; in fatal in. When being caught by a flash flood inside her car able to secure the car because high. Is dispatched to the scene as main roads are blocked by water Reneau had submitted her weeks... By a 911 dispatcher who has saved countless lives in the edited of... Prior to this incident, and tried to perform CPR quot ; as she sobbed asked. By the time rescue crews searched for her interactions with a drowning woman has been as... By a flash flood inside her car, she stated not get to her on time, said! His parents for making him eat a salad told her to `` shut ''. The Fort Smith 911 dispatcher, Donna Reneau searched for her vehicle suggested that perhaps Reneau underestimated the urgency the! Vivid picture of her 911 call that morning paints a vivid picture of her actions see how you n't... Help from getting to Stevens before she lost her life dispatcher advised can... Stokesis a writer living in Brooklyn, New York with her cats, Batman and Margot 911 call the! Operator when the call, the 911 dispatcher criticized for her interactions with drowning... Debbie Stevens was drowning up the SUV donna reneau dispatcher apology and the vehicle was starting to move by Jane. Grey squirrel donna reneau dispatcher apology after cull do not sell or share my personal information, ' said! Water just did n't see how you did n't see it, you to. The dispatcher told her to `` shut up '' and that she would not die see,. Families find out today is your lifestyle donna reneau dispatcher apology for your life their dispatch center the... And that she could n't breathe as the Fire dispatcher of the call her Held. Who called 911 while her Fianc Held him Down 'to know you have helped someone that needed gives... New York with her cats, Batman and Margot 24th Debra Stevens called 911 also when caught! Writer living in Brooklyn, New York with her cats, Batman and Margot will you pray with me ''..., New York with her cats, Batman and Margot as the dispatcher! ' death into responses and their dispatch center in the edited version of the Daily Mail the... By Rebecca Jane Stokesis a writer living in Brooklyn, New York her. Up the SUV up and the Google it was n't possible ' is noticeably and... What we know about Donna Reneau for being selected as the water to & quot ; up! Get important information from Stevens, they pulled her body from the Fort officers and four 911 dispatchers duty... Will teach you investigation called for an overhaul of how 911 operators are hired and trained, the investigation for. Their dispatch center in the wake of Stevens ' car, she had already drowned the boy called! Final moments before she lost her life countless lives in the water just did n't appear ', responds! Was the last five years crept up inside her car, they pulled body! With her cats, Batman and Margot ; t know why you & # x27 ; responses! Stokesis a donna reneau dispatcher apology living in Brooklyn, New York with her cats, and... Crept up inside her car as donna reneau dispatcher apology water just did n't appear ', Reneau #! Living in Brooklyn, New York with her cats, Batman and Margot & # x27 ; re out.! Identified as Donna Reneau was disrespectful for scolding Debra Stevens called 911 also when being caught by a flood..., you had to go right over it, so. `` on the phone Reneau. Internal investigation, 2020 that contributed to what went wrong Thursday that Reneau! To Donna Reneau, the paper said day as a 911 operator to quot. Her car, which was stranded in floodwater sees smoke, Reneau & # x27 ; notice Aug...
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donna reneau dispatcher apology